Frequently Asked Questions
1. Can I use an RGB file?
If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.You should always start and finish your designs in CMYK color mode.
2. How do I get a grayscale image in a CMYK document?
You should always start and finish your designs in CMYK color mode.To eliminate all values other than K, use your Channel Mixer (adjustment layer) in Photoshop, then click "Monochrome" and adjust accordingly.
3. What is rich black and how do I get it?
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like. We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.
4. How can I make sure my blues don't come out purple?
When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.
100% C 100% M 0% Y 0% K
Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.
EXAMPLE: C-100 M-70 Y-0 K-0
5. How can Pantone colors affect the way my job prints?
There are three different ways Pantone colors can affect the way your job prints.
The first is by object effects, such as shadows or glows, on top of your Pantone colors.
When a Pantone color is under these object effects, transparency issues show up during printing. To avoid this, convert all your Pantone colors into CMYK before submitting your order.
The second way Pantone colors can affect your file is when you use transparent images.
The image is no longer transparent on top of the Pantone color. These white areas will show up during printing. To fix this issue, convert all your Pantone colors into CMYK. This must be done before submitting the order.
The last way Pantone colors can affect your order is the color conversion between a Pantone color and CMYK. If you use Pantone colors in a job that will print CMYK, your job might print with undesirable colors.
If you send in a job with Pantone colors, the CMYK conversion will change the Pantone color. Before sending your order, make sure all Pantone colors have been converted to CMYK.
6. How much bleed should I provide for my artwork?
Preferably we would like a .25 inch bleed on each side, but can work with .125 inch bleed. Please make sure that anything that you don't want cut into is at least .125 of an inch inside of the cut, otherwise some text could get cut off.